If you notice small differences between what is shown in your historical earnings report and the payments you’ve received, don’t worry. These small variations are expected and do not affect the actual amount paid to you. Below are the most common reasons why this can happen.
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Rounding differences between systems
Different systems may round numbers slightly differently, especially when dealing with multiple transactions or currency conversions. This can sometimes lead to a difference of a few cents.
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Time zone differences in older systems
Previous versions of our platform used different time zones, which might make a payment show up at the end of one month in one report, and the beginning of the next in another. The total amount remains accurate — only the date is different.
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Time zone differences in sales transaction timestamps
Due to server configurations in different time zones, transactions occurring near the end of a month may appear at the end of one month in one report but show up at the beginning of the next month in another report. These minor reporting discrepancies are purely timing-related and do not affect the actual payment of royalties. Rest assured that the total amount remains accurate, and any royalties owed have been paid in full.
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System improvements over time
As we’ve improved the platform, some behind-the-scenes updates may have changed how historical data is shown. These display changes do not impact the actual payments you’ve received. Additionally, we are actively engaged with our technical resources to align the data, striving to eliminate these minor discrepancies in our reporting systems in the future.
What you should know
Minor differences in how payment data is displayed are completely normal. Rest assured, your payment amounts are accurate and verified.
If you notice a difference that seems more than just a small discrepancy or is unclear, please don’t hesitate to reach out to us at foundrysupport@monotype.com. We’ll be more than happy to research the issue further and provide any assistance you need!